Refund Policy
Thank you for shopping with RevomateX. We are committed to providing high-quality car care products and a smooth shopping experience. Please read our Refund Policy carefully before making a purchase.
Cancellation Policy :
You may request cancellation of your order if:
The request is made within 2 hours of placing the order.
The order has not yet been packed or shipped.
To cancel, email us at support@revomatex.in or WhatsApp us at
+91 7450988988 with
Order ID
Full name
Reason for cancellation (optional)
If the cancellation is approved before dispatch, the full amount will be refunded to your original payment method within 5–7 business days.
Return & Replacement Policy
We accept returns or replacements only under the following conditions:
The product received is damaged, defective, or incorrect.
The issue is reported within 7 days of delivery.
The product is unused, unwashed, and returned in its original condition and packaging.
If the above conditions are met, we will offer:
A free replacement (subject to stock availability), or
A refund to your original payment method.
Return Ineligibility :
Returns will not be accepted if :
Changes of Mind or
The product has been used, washed or shows visible signs of wear or
The request is made after 7 days of delivery or The item was purchased under a clearance, bulk, unless defective.
The original packaging or tags are missing.
📦 How to Request a Return or Replacement
To initiate a return or replacement:
1. Email us at support@revomatex.in or WhatsApp us at +91 7450988988 with your Order ID and a clear explanation of the issue.
2. Attach clear photos/videos of the received item and packaging.
3. Our support team will respond within 24–48 hours to guide you through the next steps.
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🚚 Return Shipping
For eligible returns, we will arrange a reverse pickup (in serviceable pin codes).
If reverse pickup is not available, the customer may need to self-ship the item. We will reimburse standard shipping costs for valid cases.
Please ensure the product is securely packed to avoid damage in transit.
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💰 Refund Processing
Once the returned item is received and inspected, we will notify you of the approval or rejection.
If approved, the refund will be processed within 5–7 working days to your original payment method.
Shipping charges (if any) are non-refundable, unless the return is due to our error.
Notes :
RevomateX reserves the right to decline return or refund requests that do not meet our policy conditions.
In case of disputes, the final decision rests with RevomateX Customer Support.
For any support, please contact us at:
support@revomatex.in or WhatsApp us at +91 7450988988 (Monday to Saturday between 10 A.M. - 6 P.M.)